Category: Client Services


MSP vs. VMS: What’s the Difference?

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Both workforce solutions have their benefits. The right one for your facility depends on your staffing needs.

Both vendor management systems (VMS) and managed service providers (MSP) offer hospitals efficiency improvements in contingency staff management, but which one is best?

If your healthcare facility is currently considering a VMS or an MSP, we’ve created the below guide to help you determine which model is right for you:

So, what is a VMS?

A vendor management system (VMS) is a technology solution that provides a web-based application to help hospitals obtain and manage their contingency staff.  Since a VMS does not recruit candidates, it is considered vendor-neutral. Consequently, hospital administrators evaluate candidates on their own. This DIY model could be an asset to hospitals that do not have hard-to-fill vacancies or require direct communication from a staffing agency.

A VMS offers several benefits, including:

  • Order distribution
  • Consolidated billing
  • Detailed reporting capabilities

A VMS tends to be most effective when the supply of candidates outnumbers open jobs. Today, competition for quality candidates is increasing while the supply of labor is shrinking. Consequently, staffing challenges are more complex.

What’s an MSP?

In contrast, a managed service provider, (MSP) is a service solution that helps source and manage the short-term staffing needs of a facility through one central business partner. The MSP model can be a cost-effective tool for hospitals facing severe staffing shortages, fluctuations in its staffing needs, or an EMR/EHR conversion.

An MSP can help your facility:

  • Recruit and onboard quality candidates
  • Improve fill, completion and extension rates
  • Consolidate contracts into one master agreement
  • Eliminate inflated bill rates
  • Streamline and simplify inefficient workforce processes
  • Increase vendor visibility
  • Reduce staff turnover and overtime hours
  • Leverage data to drive the planning process

Many MSPs have developed their own in-house technology platforms or have even partnered with a VMS to create a “one-stop shopping” experience for their hospital partners. Many healthcare staffing experts agree that the MSP model is the wave of the future.

Which side of the VMS/MSP debate are you on? For more information, visit Medical Solutions Plus today.


Emergency Response Staffing Program

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Care can’t wait

Today’s world moves fast, and when you’re in the business of caring for people, time is everything. Our emergency response program is set up for speed because we know when you need clinicians, you need them now. Medical Solutions can quickly deploy experienced travel nurses and other healthcare professionals to your facility during an unforeseen crisis, like a flu outbreak. Plus, we’ll help your facility meet this increased demand for short-term staff in an efficient and cost-effective manner.

To learn more about our emergency response staffing program, please contact us today at 866.633.3548.


Interim Nurse Leadership Search Services

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Connecting you to the industry’s top interim nurse leaders.

At Medical Solutions, we know that your post-acute facility’s daily business operations don’t stop while you’re searching for your next healthcare leader. That’s why we provide interim nurse leadership search services. With our experienced team of recruiters, we can deliver the right interim leader who will support your organization’s culture and goals.   

We conduct searches for a wide variety of leadership positions in long-term care, including:  

·       Clinical Leadership   

·       Clinical Reimbursement Leaders   

·       Directors of Nursing (DON)  

·       Assistant Directors of Nursing (ADON)  

·       Clinical Consultants  

·       Registered Nurse Assessment Coordinators (RNAC) and MDS Coordinators  

·       Nursing Home Administrators (NHA) and Executive Directors (ED)  

To learn more about our interim leadership program, please contact us today at 866.633.3548.


Five Nurse Leadership Tips During a Crisis

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Leading your healthcare team during a crisis requires empathy, emotional understanding, and validation.

In the war against COVID-19, nurse leaders are facing daily challenges like never before. Even as you heroically care for your patients, the safety and emotional wellbeing of your team are understandably one of your many concerns. With that in mind, here are a few tips for how you can help take care of your frontline staff during a crisis:

Hope for the best, prepare for the worst: If your facility is not currently in a hotspot, you and your team can prepare for the unexpected. Now is the time to create your plan to mitigate whatever situation may arise, such as a lack of equipment, a surge in census, or several team members falling ill at once.

Communicate: Timely and accurate information is essential in any kind of crisis. That’s why you should consider holding pre-shift and post-shift huddles. Along with the critical information you need to pass on to your team, you can also use this time to speak a few words of encouragement and support.

Get everyone on board: Every team is different, but there’s usually someone who tries to take on too much. Other times, a team member may only do what he or she is asked to do or may even not know how they can help. As a nurse leader, you need to understand the strengths and weaknesses of your individual team members and act accordingly. Relieve your overachievers when possible, encourage everyone to unite for the fight, and assign tasks to the people who aren’t sure how they can contribute.

Take breaks when possible: Long hours, stress, and fatigue take a toll on everyone, and a 12-hour shift can be grueling even during normal operations. That’s why you should incorporate rest cycles, team rotations, and half-days into your staffing schedules during a crisis. While this might be difficult to achieve, it’s still important that you and your team are allowed to take the time to recharge. When you do, you can more easily avoid mistakes and burnout.

Appreciate your team: In the days and weeks ahead, you and your team will be going into a tough fight, and there will be trauma. You’ll need to handle these situations with compassion, emotional intelligence, and validation. Praise your team members whenever you can, help turn any mistakes into learning opportunities, and try to create some good memories for your team. In all this uncertainty, it’s easy to forget that Nurses Week (May 6 – 12) is coming up soon. Fortunately, there’s no better time to celebrate your team and recognize their amazing efforts.

While these tips are likely just a quick reminder for most nurse leaders, we want you to know that Medical Solutions is here to support you and your team now and in the future. If you need help finding temporary staff or just want to talk with someone, please contact us. Thank you for caring for our communities, and good luck!


What is a Healthcare MSP?

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Using the services of a healthcare managed service provider can make staffing one less thing you need to worry about.

As COVID-19 continues to impact the world, healthcare leaders face significant staffing challenges. In response, U.S. hospitals may want to consider using the services of a managed service provider program or MSP. An MSP can help your facility recruit experienced clinical talent and simplify your workforce processes with just one point of contact and one invoice.

At Medical Solutions, our managed services program can help meet your facility’s staffing needs so you’re best able to serve your patients and your community. As you know, when you’re in the business of caring for people, time is everything. Our team is set up for speed because we know when you need caregivers, you need them now.

Is it time for you to partner with an MSP?

Still unsure if your facility is ready for an MSP partner? Then you should ask yourself the following questions:

  • Do you know how many contingent employees are on the floor right now?
  • Do you know how many and what types of staffing resources you need at your facility?
  • Are you confident your entire contingent workforce is compliant with all regulatory standards?
  • How much time do you spend managing your facility’s temporary workforce?

If you answered “no” or “I don’t know” to any of these questions, we would love to start a conversation with you. In the meantime, simply watch our video and learn how our service-based MSP can help your facility during this critical time.


COVID-19: What Traveling Healthcare Professionals Need to Know

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As COVID-19 continues to impact our communities and the world, traveling healthcare professionals like you will likely be caring for patients with the coronavirus disease. As you know, the known modes of transmission include respiratory droplets from coughs and sneezes and by touching the eyes, nose, or mouth after contact with an infected surface.

While you will be at an increased risk of exposure to this virus, there are things you can do to protect yourself and others:

  • Follow the CDC’s guidelines and recommendations for infection prevention and control
  • Provide updated training on the proper use of personal protective equipment
  • When caring for patients with confirmed or possible COVID-19, use droplet and contact precautions.  If a patient is undergoing an aerosolizing procedure — such as intubation, suctioning, etc.— an N95 mask is required.
  • Continue to practice good hand hygiene
  • Practice routine cleaning and disinfection procedures
  • Remember to eat healthy foods and get plenty of rest

Now, more than ever, we are grateful for your commitment to patient care in these challenging times. Please know that Medical Solutions is here to support you. Our Clinical Team is here for you 24/7 to answer any questions you may have. Additionally, should you be exposed to COVID-19 while on assignment and are quarantined, Medical Solutions will pay your guaranteed hourly wages as well as your meals and housing stipends while you are away from home for up to 14 days.

To best keep up to date with news regarding COVID-19, please regularly consult the following sources:

World Health Organization

Centers for Disease Control and Prevention

The American Nurses Association


How Employee Appreciation Pays Off

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Meaningful employee recognition can lead to other positive outcomes.

When was the last time you said “thank you” to one of your nurses? These two simple words can have a lasting impact on your staff, which in turn, can trickle down to your facility’s patients. If your facility’s recognition program is a bit lackluster, you’ll need to take action and show your nurses you care. Here’s why employee appreciation is important: 

It affects patient care outcomes:

There’s plenty of evidence that supports the idea that happy nurses equal healthier patients. According to the American Nurses Association’s National Database of Nursing Quality Indicators, a 25 percent increase in nurse job enjoyment over a two-year span was linked with an overall quality of care increase between 5 and 20 percent. Conversely, a National Institute of Nursing Research study found that as the proportion of nurses working shifts of more than 13 hours increased, patients’ dissatisfaction with care increased. While these results aren’t necessarily surprising, they do highlight the need for employers to invest in their healthcare professionals.

It increases staff morale:

According to a Gallup study, only one in three U.S. workers strongly agrees that they received recognition or praise for doing good work in the past seven days. That’s a problem because little to no recognition can cause staff morale to suffer. After all, your nurses went into healthcare to make a difference, and they deserve to be rewarded and recognized for their work. Additionally, meaningful employee recognition can often act as a morale booster and reinforce your facility’s positive workplace culture.

It boosts retention and recruitment efforts:

When your nurses are engaged at work, they’re less likely to leave, and that means higher retention rates. Likewise, these happy nurses are much more likely to encourage those in their professional network to apply for your facility’s open positions. This word-of-mouth can be a powerful recruitment tool and help you quickly find the experienced clinicians you need.

Acknowledging your top nurses’ work will make them feel valued and appreciated. In turn, this recognition can lead to other positive workplace outcomes.

What do you do to show your staff you appreciate them? Let us know in the comments below!


How to Reduce Your Time to Hire

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Keep these strategies in mind if you want to speed up your facility’s hiring process.

Did you know that the average time to hire in healthcare is roughly 48.3 working days? Thanks to healthcare reform and workforce shortages, finding quality, post-acute clinicians quickly can be challenging. To stay competitive in this constantly changing landscape, healthcare facilities need to revisit their hiring practices. Consider the following four strategies to help you reduce your time to hire.

  • Start with a detailed job description: A vaguely-worded job posting makes your facility look unprofessional. At best, you’ll receive candidates who simply aren’t qualified for the position. Words matter. A detailed job description clearly communicates to prospective candidates the job’s responsibilities and requirements. Great job descriptions also help both facilities and clinicians save valuable time in the hiring process.
  • Keep the candidate experience in mind: How quickly can someone apply for a job on your website? Making candidates jump through hoops to apply slows down the hiring process and makes a bad first impression. No one wants that. Instead, keep your application process simple and ensure your website is mobile-friendly. When you do, you’ll reap the rewards. In fact, employers who invested in a strong candidate experience improved their quality of hires by 70%, according to a recent study conducted by the Brandon Hall Group.
  • Don’t forget about employee referrals: Your current employees might know someone who has the ideal skills to fill your open position. You can tap into this network to quickly find qualified candidates. Plus, if you offer a referral bonus, you can help keep your current staff engaged at your facility. It’s a win-win for everybody. You gain a new, experienced employee and decrease your facility’s time-to-hire rate, while your employees feel valued and heard.
  • Team up with an experienced staffing partner: Medical Solutions has become an integral part of the hiring process for both healthcare facilities and contingent clinicians nationwide. That’s because our team of recruiting experts take the time to learn your facility’s requirements and quickly find the ideal healthcare professionals for your open positions. Whether you require interim, temp-to-hire or direct placement leadership employees, our professionals make sure you get exactly who you’re looking for.

Recruiting speed is vital in today’s economy. To attract and retain the best talent in the healthcare industry, you need to act quickly. Contact Medical Solutions today to see how we can help you accelerate your hiring process.


ACNL 2020 is Almost Here!

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Invest in yourself and your nursing career at the 42nd annual ACNL conference in Rancho Mirage, California.

2020 is officially the “Year of the Nurse.” As a nurse, there’s really no better way to jumpstart your year and your career than attending the Association of California Nurse Leaders 42nd annual conference! This year’s event — February 9th-12th — will take place in Rancho Mirage, California. Even better, Medical Solutions will be there, and we think you should join us. So, without further ado, here are three reasons why you should come to the ACNL conference:

Learn something new: From burnout prevention to succession planning, ACNL speakers will offer insight into today’s issues and challenges impacting nurse leaders. Who knows? You just might learn a few takeaways you can use at your own facility.

Network: The ACNL is also a great opportunity to connect with your peers, meet new contacts, and catch up with old friends. This year, on Saturday, February 8th, you can even participate in the ACNL’s golf tournament at the spectacular Pete Dye Course at the Westin Mission Hills Golf Resort and Spa.

Meet the experts: There will be several healthcare vendors at ACNL so you can learn about new healthcare staffing products or solutions. Don’t forget to stop by Booth 112/114 and visit with Medical Solutions! We’ll be offering fun giveaways and great conversation.

It’s not too late to register! Learn more here.

Are you going to ACNL 2020? What are you looking forward to the most? Let us know in the comments below!


How to Keep Your New Year’s Resolutions

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Try setting goals instead of resolutions this year.

Do you have a New Year’s resolution this year? If so, you aren’t alone. Research shows that roughly 60 percent of us do, but only 8 percent of us will accomplish them. In 2020, a year that just screams perfect vision, try setting SMART goals instead of resolutions. SMART goals can be used for either personal or professional objectives. Simply ask yourself the following questions to make a SMART goal: 

Is it Specific? Let’s say, your goal this year is “to grow in your career.” While it’s a nice sentiment, it’s too vague. Instead, you should flesh that sentence out to give it more meaning. For example, “I want to grow in my career by attending the AONL conference,” is a step in the right direction.

Is it Measurable? Now, while that above example is specific, it still doesn’t meet the requirements of a SMART goal yet. That’s because it isn’t measurable. Adding a metric to your goal will help you stay focused and motivated. Keeping in line with our example, you could write down, “I want to attend the AONL conference and participate in two nursing thought leader sessions this year.”

Is it Attainable? Whatever your goal is, it should be challenging, but not impossible to achieve. If your goal is too big, it’s easy to give up. Likewise, if it is too easy, you won’t necessarily be motivated to do it.

Is it Relevant? If your goal is important to you, you’ll be much more likely to make sure you achieve it.

Is it Timely? Remember to give yourself a timeline. If you don’t, the likelihood of you accomplishing your goal is slim. Deadlines make a goal seem more real and can give you the kick you need to start your project.

Ready, set, go achieve your SMART goals! And have a happy New Year!